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As you're probably aware, WhatsApp was down all across the world on Monday the 4th of October, leaving millions of users confused and searching for alternatives to their communication demands. With Facebook and Instagram also getting…

I have made many a digital etiquette faux pas in my time. I used to be that person in the office who always replied to a group email first to show how keen I was, but really I was just coming across as annoying and needy. I spammed my…